– Automatic answering when newcomers enter, notification messages at set times, and Q&A session available
– Takes over the chatroom owner’s role to improve the operation efficiency and convenience for chat room… Expected to stimulate Open Chat
Kakao (co-CEOs Yeo Min-su, Cho Soo-yong) announced that it newly implemented the Moderator Bot, the automatic answering feature, in KakaoTalk Open Chatroom on Nov. 12.
In the Open Chatroom, the Moderator Bot sends the messages automatically according to how the chatroom owner sets it. It is available in Open Chatrooms where many people are participating in. The messages that the chatroom owner used to send to the participants to run the chat room are registered beforehand to significantly reduce hassles, and the chat room can be managed more efficiently. Kakao has introduced the beta version of this feature for some open chats to verify its usability and convenience.
Moderator Bot can be used in various ways in the Open Chatroom. It can be used to automatically send welcoming messages to the chat participants who newly entered the room or public announcements, and messages on rules and information that fit the characteristics of the room can be set up to be sent at designated times.
Also, up to 10 questions and answers for a specific keyword can be prepared in advance, and when the participant selects one of the questions that show up on the top by entering the slash (/) sign on the chat, the answers already prepared are shown on the chatroom right away. When the chatroom owner of the chatroom changes, a notification regarding that will also be sent.
Only the chatroom owner can change the settings of the Moderator Bot, and it can be used by clicking the “Moderator Bot Activation” button on the side menu located on the top right of the chatroom. After this, by pressing the settings button, welcoming messages, notifications, and questions and answers can be created, modified, and deleted easily.
A company official from Kakao said, “We are expecting to see the ‘Moderator Bot’ help activate the open chats by doing the job of the chatroom owner of the room and making the chat fun for the participants. We are planning to show the unique and interesting features which the users can experience in near future.”
The newly introduced Moderator Bot feature will be available after updating it to KakaoTalk v.9.1.0 or higher in both iOS and Android.
Kakao is based in Pangyo. Pangyo Technovalley is the Asia Tech Hub where more than 1,200 companies in IT, CT, and BT sectors with innovative products and technologies are gathered. Located just south of the Seoul metropolitan area, easy transportation access and infrastructure provides the best environment for Korean companies to conduct businesses.
Various high-tech companies are located here, with more than 64 thousand full-time workers with a vast majority in their 20s and 30s. By industries, companies in the high-tech industry are made up of IT companies, content technology companies, biotechnology companies, and nanotechnology companies.
With the support from innovative companies with global capabilities like Kakao, NHN Entertainment, AhnLab, Krafton, NCSOFT, Nexon, and Hancom at hand, companies in Pangyo Technovalley made over 100 trillion in revenue this year. A 20% increase from last year, it is expected to become one of the best IT clusters in Korea in near future, along with advanced technology research institutes like Advanced Institute of Convergence Technology, KAIST, ETRI, and KETI working together to develop the relevant technologies further.